Tenant B Brand

Frequently asked questions

Availability, delivery area, payment, weather, and cancellations.

How do I see if something is free?
Pick your event date on the home page. We’ll show what’s available that day. Open an item for setup, power, and surface requirements.
Do you deliver to my area?
See the service area page for neighborhoods and ZIP codes we cover. You can also enter a ZIP when you search. If we don’t reach you, send a message and we’ll confirm.
When do I pay?
After you request a date we send a quote. Any required deposit is shown before you pay. The remaining balance is due per the quote.
What if the weather is bad?
Outdoor equipment may be delayed or rescheduled when wind or lightning makes setup unsafe. Contact us as soon as you have a concern.
How do I cancel or change the date?
Tell us as soon as plans change. Fees and refunds follow the deposit rules on your quote and the policies page.

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